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(More customer reviews)I've had my Super 800 for just over a month...in a word, it ROCKS!
Fact: Last Sunday I took it on a full throttle "Bonsai Run," just to see how far it would go. The course is a bit hilly as it follows the ocean's cliffs. I weigh 155 pounds, and I have a trunk on my scooter, and I carried an extra (30 pound) battery pack. So figure a payload of 190 pounds. Full throttle the entire way, I was hoping to break 10 miles (16 km). I made 12.6 miles (20.2 km)!!! in just under an hour. The battery pack still had some oomph in it, but I turned into a pretty steep hill and decided It'd be better if I just switched battery packs at that point and came home. A week later, today, I tried a different approach: this time I kept the throttle at about 2/3 speed the entire way. I just got back, I made 15.1 miles (24.3 km) in 80 minutes! I switched out the battery pack, turned around, and really went easy on the throttle, just to see how long the fresh pack would last. I got home in 1 hour 34 minutes and 50 seconds!
If you have owned scooters in the past, you can appreciate the significance of these numbers. Most scooters out there today are either toys for the kids, or extremely expensive ($1,500++) adult commuter vehicles. The Super 800 delivers a performance nearly equal to machines far more expensive, at a fraction of the cost.
I also calculated some extremely conservative operating numbers. I can "fill the tank" of my scooter for 5 cents in electricity where I live. It's actually cheaper than that, as my rate is lower during the night, when I do most of my charging, but I'll use the more conservative number. Assuming that nickel gets me just 10 miles (16 km), again, let's be extra conservative, that means that it would cost me less, significantly less, than $1.50 to go 300 miles, the average range of a car here in the States. How much does it cost you to fill your tank? $30? $40? $60? Well I can do it for LESS than $1.50 !!!
Before you buy any scooter, you must, you simply must, do what I did. Get the phone number of the firm selling it, and simply try to call them. What you will find is the first dirty little secret of the electric scooter business: Almost zero customer service. Before, during, and after the sale, there is all but no recourse other than the web to contact your seller. Most don't even list phones, and those that do, almost never answer. Leave a message? At your own risk, and time. It is all but impossible to reach a live human, even to ORDER THE PRODUCT!!! Think what will happen if you have a problem after you've bought the thing. Which leads us to the second dirty little secret of the electric scooter world: they are all made in China, and you are, sooner or later, going to encounter a problem. You are going to want to get help, like, really fast. How will you do this if you weren't even able to reach a real person while you were trying to buy the thing?!
Well, the answer, my friend, is buy the Super 800 from Chris at Super Cycles & Scooters! I would suggest you try to reach the "other" guys first. Test my experience, see if you can even get a human on the line. Then call Chris. You are going to want to talk to him before you place your order anyway, as you want to discuss with him issues specific to your location and your operating environment (Are you heavy, thin? Will you be operating on hills? How steep? How long is your one-way commute?). You might consider talking to him about a trunk, gearing for hills, and an additional battery pack and/or charger.
My own experience? I had a control box (computer) go bad on my scooter on a Friday. I called Chris on the East Coast (I live on the West Coast). Monday (!!!) I had the replacement control box, complete with full instructions on how to replace it! It took me all of 10 minutes and I was back on the road! I noticed that after a month, the brakes were not as effective as they had been; remember, it's pretty hilly here, so I really use the brakes. A lot. So what to do? Simple, I logged on to Chris's website, entered the user name and password, and Voila! I was able to watch a video walking me, step by step, through the process of adjusting the brakes. It took me 20 minutes, and this was my first time. Anybody else out there do videos for their customers?
So, last thought: simply read the reviews of every other product, and every other seller. Note that electric scooters, and companies, in general get atrocious reviews. Then check out Chris and his Super 800. Five star, five star, five star, five star. When I was in High School, our calculus teacher insisted on grading on a curve. If we were to grade Chris, Super Cycles & Scooters, and the Super 800 on a curve, we'd have to give each at least 10 stars!
Go Speed Racer, Go!
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